Techness Uk Ltd


Techness UK Ltd is committed to providing high-quality digital and printing services. If you are not entirely satisfied with your purchase, we’re here to help. This Refund and Returns Policy outlines the terms under which refunds and returns are handled.


  • Company: Refers to Techness UK Ltd.
  • Services: Refers to all digital and printing services provided by the Company.
  • Client/Customer: Refers to any individual or entity that uses the Company’s services.
  • Product: Refers to any physical printed materials produced by the Company.

Refund Policy

Digital Services

Refunds for digital services are considered on a case-by-case basis. If you are not satisfied with a digital service provided, please contact us at within 7 days of service delivery to discuss the issue.

Printing Services

Defective Products

If a product is defective or not as described, please contact us within 7 days of receiving the product. We will require a description of the defect and may request photographic evidence to process your claim.

Return of Defective Products

If a return is approved, you may need to return the product to: Techness UK Ltd
1 Elmfield Park, London, BR1 1LU

Upon receipt of the returned product, we will inspect it and notify you of the status of your refund.

Conditions for Refunds

Refunds are not provided for:

  • Changes in customer preferences after an order has been completed.
  • Errors in the provided content or materials that were approved by the Client before printing.
Refund Process

If your refund is approved, we will initiate a refund to your original method of payment within 14 days. The time it takes to receive the refund will depend on your payment provider’s policies.

Return Policy

Return Conditions

To be eligible for a return:

  • The product must be unused and in the same condition that you received it.
  • The product must be in the original packaging.
  • Proof of purchase or receipt is required.
Return Process

Contact us at to initiate a return. Include your order number, proof of purchase, and reason for the return.

Shipping Costs

Shipping costs for returning a product are the responsibility of the Client unless the return is due to a Company error (e.g., wrong or defective product). In such cases, the Company will cover the shipping costs.

Contact Information

For any questions or concerns about our Refund and Returns Policy, please contact us at:

Techness UK Ltd
1 Elmfield Park, London, BR1 1LU
Phone: 0750 720 0072

Office Hours:
Monday-Friday: 9am-7pm
Saturday: 10am-7pm
Sunday: Closed

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